my car (Alto Lx)met with an accident on 16.10.2008 and I sever damage was there for bonnet, both fenders, driver door and ac parts. I got the car repaired from Berkely Body shop at Inds area Phase II, Chandigarh. A total expense of Rs 80, 000/- was there. When the delivery was given to me there was noice in the bonnet. the mechanics did some temporary adjustment and the the noise was suppressed.
after a week's time the noice raised again and its still there. I approached the dealer and it said the Latch is making noise and need to be changed on payment, I pleaded that the spare was replaced by you recently hence why should i pay. He tood it lightly and refused to do the service.
Even after spending inr 80, 000/- the service has not been upto the mark and mechanic in the service centre say that this is an accident case car now and i should not compare it with a new one!!!
I have also lodged the complaint with Maruti complaint centre regarding the same.
Ravinder
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alto car — poor service
dear sir/madam,i own a maruti alto car since 2005. i took extened warranty also. on march 24th i took my car to the maruti popular at kottayam with the c/o some noise at left side lower arm and axile and fixed the problem completely [as per the service personnel over there]. again after driving about 100km i started hearing the same sound and complainted to the servicve agent. they promised me that they will fix it for me with extended warranty. but later when i took my car to the srevice station they didnot fix it by saying that the warranty period is over. when i took the car on 24th march i was still in warranty.
still there is some complaints withthe axile which they could have fixed on 24th. also on 24th they fixed the lower arm without warranty when i was still in warranty period. this makes me so disappointed. THE REWARD I GOT FROM YOUR AGENTS FOR KEEPING YOUR CAR FOR 3YRS WITH US. now i feel that i justed wasted the money for extended warranty. also i am waisting my time now to get it fixed. i already took my car twice on my expense to get it fixed. still not fixed. i have never heard such a bad service from any other company. please let me know how could this be fixed. give me a reply at [protected] or email me at [protected]@gmail.com.
thank you,
victor jose.