[Resolved] Maruti Suzuki 800 — PDI not done | |
Hi I have a serious greviance against Rohan Motors, Noida. I took my Maruti Alto-LX today for service and I was made to wait 3 hours and kept getting assurance that my car is being serviced and it will take 5 minutes more. When I went to collect my car I found it was not even touched and the foreman Mr. Mehrajuddin was rude to the core. He nearly abused me as if trying to vent out his frustation on me. I have 3 maruti cars in my family and have been a dedicated user of Maruti Suzuki cars. This was the first time I met with such behaviour. I understand one unsatisfied customer does not affect a company but I also believe mouth publicity matters a lot. Please look into this matter cause these small incidents matter a lot. Thanks Anil Ahuja Ph: [protected] / [protected] K-5007, Royal Garden Estate, E-12 Sector 61 Noida Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
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Maruti Suzuki 800 — Floor of car is totally corroded
Floor of my car totally corroded and all the welding joint has gone due to rust problem .It is very serious for driving.
Maruti Suzuki 800 — FREQUENT BREAKDOWN
SIR,I AM REALLY SORRY TO INFORM YOU THAT AS A CUSTOMER OF MARUTI-800,RECENTLY I AM FACING THE PROBLEM OF FREQUENT BRAKEDOWN.DURING MY TRIP TO KANYAKUMARI AND I HAVE CHANGE THE PETROL PUMP THE SAMETHING HAS OCCURED AND I HAD TAKEN MY VEHICLE TO MARUTI SEVICE CENTRE AND GOT MY VEHICLE READY.BUT STILL THE SAME PROBLEM HAS BEEN REPEATING AND I HAD TAKEN THE VEHICLE TO KOLLAM DEALER,THEY TOLD THE RADIATOR WAS COMPLAINT, TWO OR THREE TIMES.MY PROBLEM IS NOT YET SOLVED BUT I HAD GIVEN A HUGE AMOUNT AS BILL AMOUNT FOR ALL THESE SERVICES.NOW AGAIN THE SAMETHING HAS HAPPENED AND I HAVE GIVEN MY VEHICLE TO THE KOLLAM SERVICE STATION(SARATHY).PLEASE TRY TO SEE OVER THIS PROBLEM OR ELSE I AM FED UP I INTENTED TO SELL MY VEHICLE AND MY VEHICLE NUMBER IS KL04G/7672
Maruti Suzuki 800 — SERVICING TAKING MORE THAN 8 DAY?
Serivicing taking so long time?. It ismore that 8 days and still the service centre giving one or other excuse and apologising. Car number AP9AK 4733. The servicing was to be completed in 3 days as per the job slip and the responsible person is AleemCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 4678 1000 [New Delhi]
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+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
I have a serious greviance against Rohan Motors, Noida.
I took my Maruti Alto-LX today for service and I was made to wait 3 hours and kept getting assurance that my car is being serviced and it will take 5 minutes more. When I went to collect my car I found it was not even touched and the foreman Mr.
Mehrajuddin was rude to the core. He nearly abused me as if trying to vent out his frustation on me.
I have 3 maruti cars in my family and have been a dedicated user of Maruti Suzuki cars. This was the first time I met with such behaviour. I understand one unsatisfied customer does not affect a company but I also believe mouth publicity matters a lot.
Please look into this matter cause these small incidents matter a lot.
Thanks
Anil Ahuja
Ph: [protected] / [protected]
K-5007, Royal Garden Estate, E-12 Sector 61 Noida