[Resolved]  Maruti Suzuki Alto — negligence in service & bad behavior

Address:Bhopal, Madhya Pradesh

Have faced bad behavior , negligence of service ,part changed, which was not damaged, took the charges for part & labour. problem is still there, now asking to change another part & saying that there's still no guarantee that it will get resolved.

& saying that you can complain wherever you want.

Dealer - My car. ,service center - Bhopal.
Handled by Mr. Vishal & some other mechanic ,both the times.

Syed Firoz Kamaal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Maruti Suzuki Alto — Poor Service

we have purchase of one Veichle alto Nos is DL9CQS 2789 FroM DD Motor Limited At Maya Puri New Delhi -64 Our Third Free Service Was Due Which I decided to avail at Magic Auto a-93 maya puri industruial Area Phase -2 New Delhi (Authorise Maruti Dealer) when i went to collect my veichle after servicing i noticed lots of scratch Marks on the driver side door which were not there when i gave the vechile to Magic Auto.
When i Complained to them insteaded of listening to me and solving my problem they did not give any responses .
THIS IS SERIOUS LAPSE ON THE PART OF MAGIC AUTO WHERE THE CUSTOMER IS HARRESED AND NEW PROBLEMS ARE GIVEN IN VEICHLE. IN THIS REPUTATION OF MARUTI SUZUKI IS ALSO EFFECTED SO I KINDLY REQUEST YOU TO TAKE SERIOUS ACTION AGAINST THIS DELER SHIP SO THAT PEOPLE LIKE US ARE NOT HARRESED IN FUTURE

THANK& REGARDS
RAKESH CHADHA
[protected]

MARUTI SUZUKI - ALTO — BAD SERVICE - FROM THE DEALER

I HAVE GIVEN MY CAR ALTO TN37 AQ 4788 FOR SERVICE TO M/S JAYAKRISHAN AUTOSALES PVT LTD ON 02.04.2012 BUT I HAVE RECIVED THE CAR 12.04.2012 WITHOUT SERVICE OFFERED BY THE AGENCY. I HAVE CONTACTED THE AGENCY BUT I HAVE NOT GOT PROPER REPLY.

THEY HAVE CHARGED SERVICE AMOUNT WITHOUT DOING ANY SERVICE

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