[Resolved]  Maruti Suzuki / Alto LX I — after the car service , cars some parts broken , and not working properly

Address:Delhi

i m Dushyant kumar s/o Jai Prakash Verma A3/394 East Gokal Pur Amar Colony Delhi 94
maine apni car Alto Lx i DL9cb-6168 service k liye apne nearest Showroom & service center T. R SWAHANY ko di thi, Jab maine car di to usme sirf
1:- Clauch plate
2:- Timming belt
3:-Oil seal ye kuch kamiya car me thi Jiske liye mujhe total amount 8000rs.to 9500rs Bataya Gaya Tha, Lekin Jab Mujhe car di gayi Tab maine dekha ki jo esstimated bill tha uska 3 guna adhik charge (lagbahag 24,000 rs ) unhone mujhe bana kar diya. usme 19,900rs mujhe pay karna pada.lekin meri car me bahoot sari kamiyan aa gaye thi jaise PICK UP,SPEED METER NOT WORKING,OIL FALLING,BROKEN CARS AIR FILTER & ALL NUTS ARE LOOSE,SILENCER ALL PACKING IS LOOSE,

Maine tabhi MR.Kuttubbuddin ko iske baare me bataya ,lekin meri shikayat par koi action nahi liya gaya,OR mujhe kaha aap abhi to apni car le jao 4-5 dino k baad main iise theek karwa dunga Lekin sir main 5 din k baad me jab main car lekar aaya to mujhse car le li or kaha k aap kal gaadi le jaana main saara kaam karva dunga, mujhe 4 - 5 dino tak chhakkar lagne pade or uske baad mujhe kaha gaya ki aapko 1250 rs. or dene honge (SPEED METER CENCER OR NUTS K).

maine kaha k meri car me to ye sab theek tha fir main kyon inki payment karoon.tab Mr.Kuttubbuddin ne mujhe DHAMKI DI kaha k payment kar ke car le jaao nahi to bhul jaao.

Tabhi maine MARUTI SUZUKI k complain center no.[protected] par iski shikayant kari or mujhe satisfied karte hue unhone mujhe complain no. [protected] diya,lekin kuch dino k baad mere pass T.R.swahany se RAKHI MADEM ki call to aai lekin meri problem solve nahi hui.maine jab doobara complain no. par call kari to mujhe bataya gaya ki meri complain.cancelled kar di gayee hai.

Ab main ye jaanana chahta ki without coustumer satisfaction maruti Suzuki ya T.R Swahany ne meri complain kyo cancell ki gaye ..

NOW SOME MORE COMPLAINS AGAINST T.R SWAHANY

1:- Workers are not doing his work properly & they are not care-full about costumers valuable cars & his time.
2:- They are drive very bad when they take cars for service.
3:-The maneger of the center is a very angry,proudi,& shellfish person.
4:- They are cheat with the costumer by theaf the correct parts of car .
5:- They are hide all the mistakes of workers together.



sir i m really heart by the behavior of maruti suzuki
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Aug 13, 2020
Complaint marked as Resolved 
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