[Resolved] Maruti Suzuki, Alto LXi — Poor quality | |||
My wife was gifted an alto car by my son , bearing Registration number KA 02 MA 61. She was taking the car to her work place and back, which is hardly 4 km . It has done hardly 35000 kms.over the last 4 years and promptly she gets her car serviced by authorised service centre. After one such servicing, when she was driving, the dial indicator showed very high temperature. Immediately the car was taken to the service centre (in her case Anekar motors on Magadi Road) where they declared that the cylinder head gasket has been punctured and the engine oil and radiator water was getting mixed. Again on further probing, she was told that it is a common complaint with ALTO and Wagon R. I took up the matter with the company who asked for all details and then kept mum. In the mean while, Anekar motors approached me and told me that I would receive a letter from Maruti Head office regarding the repairs and to show them the letter and collect a gift. I did receive a letter from Mr Duggal and replied the same (as it was confidential) and told the service centre that I have dispatched the feedback. The receptionist was very angry as to why I didnot show her the reply and said ' no gift'. I said thank you. I have no confidence in taking the car on long drive. I plan to sell the car and I will not buy any maruti car in future. Not only that, I shall persuade others also not to buy Maruti cars citing my experience and cold shouldering by the company Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Maruti Suzuki, Alto LXi — Non refeund of execess advanace deposited with your authoried Dealer M/s Navneet Motors Udaipur
I Had booked an Alto LXi with M/s Navneet Motors Udaipur, Sub Dealer ( same entity) Bansawara, Rajasthan 327001 and deposited a banker's cheque of Rs 314, 273/ on 18-07-09. The vehicle was deleivered to me on 26th July 09 with Payment invoice of Rs 273, 352/ and Insurance premium receipt of Rs 9181/ leaving a balance of Rs 31, 740/ which is required to be refunded back to me. In spite of repeated reminders and personal follow up, the Dealer is refusing to entertain me and has not refundded the excess advance collected by him so far . The un responsive behaviour of the such dealers brings a bad name to an highly esteemed enity like yours. You are requested to kindly intervene in the matter and arrange refund without any further delay . I may plesae be informed telephonically at [protected]