Maruti Suzuki — ANY DOCUMENTS NOT GIVEN BY MARUTI DEALER AFTER MY CAR DELIVERY

Address:

Lucknow, Uttar Pradesh

Dear Team, i have purchased the new car ALTA K10 VXI,from the maruti authrised dealer wonup motors,Alambagh,Lucknow uttar Pradesh. on 18th April-2013.
and i have handedover to him my old Alto car which price desided by dealer as 150000/-

But till now i have not recived my INVOICE, INSURANCE, and TRUE VALUE CERTIFICATE OF my old vehicle.
I have many time follow ups with dealer but he is not entertained to my problem,when i have go to his dealer dealership and would want to GM/Owner of showroom,that staff are repelled, im sorry my sir could not meet to each customer.

please suggest if any mishapening done in my vehicle then who will responsible for that?
pls suggest what should we do on this scenarioo.


Thanks and Regards

Om Prakash Pandey
Sultanpur (Uttar Pradsh)
Mb-[protected]