[Resolved]  Maruti Suzuki — POOR SERVICE And OVER PRICED

Dear Sir

I bought a Maruti Swift in May 2008, it is a 7 month old car and i am alrady having a terrible time using this car and the kind of services Vipul Motors Faridabad is offering me. I had an accident on the month of December and i got the repairs done form Vipul Motors Faridabad itself.
However the work done is not satisfactory and i have been facing problems in my car evr since.
I have been a loyal customer to Vipul Motors and got it serviced from Vipul itself everytime.
My car has done 22000 KMS and today my brakes were not working. I gave it for 4th Free Servicing (Earned from Loyalty) and they have given me a huge bill and also told me that I HAVE SPOILED brake shoes in 22000 kms.

This should have been checked and rectified in december itself when i gave my car from repairs as it was damaged from front.
Also If Maruti Swift has got Brake Shoe damages after 22000 KMS them how do other cars pull it for 100000 KMS.
I am regretting my decision to buy Maruti Swift and the services provided are also terrible.

Kindly advice.


-Rajat Gandhi
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir

I bought a Maruti Swift in May 2008, it is a 7 month old car and i am alrady having a terrible time using this car and the kind of services Vipul Motors Faridabad is offering me. I had an accident on the month of December and i got the repairs done form Vipul Motors Faridabad itself.
However the work done is not satisfactory and i have been facing problems in my car evr since.
I have been a loyal customer to Vipul Motors and got it serviced from Vipul itself everytime.
My car has done 22000 KMS and today my brakes were not working. I gave it for 4th Free Servicing (Earned from Loyalty) and they have given me a huge bill and also told me that I HAVE SPOILED brake shoes in 22000 kms.

This should have been checked and rectified in december itself when i gave my car from repairs as it was damaged from front.
Also If Maruti Swift has got Brake Shoe damages after 22000 KMS them how do other cars pull it for 100000 KMS.
I am regretting my decision to buy Maruti Swift and the services provided are also terrible.

Kindly advice.


-Rajat Gandhi
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information