Maruti Suzuki — Cheating Service Centre

My car had an accident. Left Door of my car was damaged by this accident. Instead of replacing the angle on the door authrised service centre has just repaired the old broken angle and fitted it with the door. They have not informed me at the time of delivery of repaired car. This was my first year of purchasing car therefore my free service period and insurance both were alive. They have claimed higher amount from the insurance company. I don't think their service worth this much money.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

DL1CL 3327 WE GAVE OUR CAR TO UR WORKSHOP.TO REPAIR ROOF. BUT AGAIN IN ROOF VOICE IS COMING. AND THERE IS ALSO SOME ONTHER PROBLEM THAT IS GATE LOCK IS NOT WORKIN PROPERLY . WE COMPLAIN MANY TIME BUT THEY DIDNT DO . WE WENT UR RANA MOTERS WORKSHOOP THREE TIME BUT IT USELESS FOR US .
REPLY SOON
Reg : Maruti Wagon R Reg.No- or02AK2677
Servicing done at : Dealer code-0402
Vide : JC no- JC09004942 Dt.04/08/2009

I posses one Maruti Wagon r car running 24, 000 km, did my paid service (5th) at Jyoti Moters for the 1st time with that dealer at Bhubaneswar thinking that the work would be better than Narayani Moters, where the previous work was made.

Unfortunately, along with regular sevicing work I had to pay another Rs.1000/- for Iterior cleaning and Engine flush work as adviced by concerned service advisor. Total expenditure was around Rs.3552/-.

The washing of my car made by the dealer is worst.The waste of a bird on the roof of the cae was not even cleaned.They called me to take the delivery of the car in time. But on reaching at my home when I found the washing of the car is worst.On seeing the outer work of the dealer, now i am in doubt that wheather they had done the mechanical work appropriately or not.

such type of work by the staff will certainely damage the reputation of Jyoti Moters.The mamnagement should take proper action to stop such type of cheating work, otherwise customer will loose their faith on Jyoti Moters.
thaks
Alka dash
Unit-3, Bhubaneswar
Cell-[protected]
what the technical work they did, i donot

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information