Maruti Suzuki — bad service & charges

Dear sir,

I am a maruti 800 car qwner.I visited the RAMA MOTORS, SHAHAPUR DISTT. THANE MHR. 421604 for usaual checking, I asked him to check my wheel position for wheel alignment, but he has no arrangement to check the same. After discussion he changed the ARM ASSLY. then he says, I will change all rubber bushes also because this is the company rule, then he changed the bushes & see the charge of bushes same as the cost of bushes, see the charge of consumable, rust off & Fr. suspension check up without touching the system.

This shows a very casual attitude of the owner & staff of rama motors& I think we should stop dealing with rama motors.

The amount they have charged against the work is not fair as the labour charges are double then the spare cost.when inquired about this charge they were not able to give the satisfactory answer.

You are requested to instruct your dealership rama motors to refund of my expanses taken for unproper work.

hope you will look into the matter. bill is enclosed for your ref.

Thanking you,
subhash sharma
JSW STEEL LTD. VASIND
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Dear Sir,
This is bring ur notice that, I have perchase Wagon R LXI DUO car on 06/02/2009 from Auto motive, Nagpur & day one I am facing problem with car but nobody is bothered about the same.sevral time I called Automotive & Maruti people but they are not responding.I too much fadeup with ur service & product.I faith on Marutisuzuki but due to problem which I am facing from last one year & nobody rectify the same.that’s why I decided to take legal action against Maruti Suzuki & Automotive.5-6 time they took the car in service center for repair but unable to solve the problem .After six month they tried to rectify the problem & said HOW CAN YOU DRIVE A CAR WITH HORRIBALE CONDITION & PROBLEM, SAME IS ADDMITTED THAT THERE IS BIG CRITICAL PROBLEM & NOW SOLVED, but till date after somany experiment problem is not solved. I think take one chance to contact ur HO to rectify the problem.or give me the email add o[censored]r consern to write them my experience about Maruti.I am the proprietor of one service orgnisation firm & handling 12 companies service.Everytime i call, they say they'll get back in sometime but no one calls back. This is giving a very poor image of Maruti service. Please look into the matter at the earliest. I am facing a lot of problems from last one year because of this.I have 10 mobile numbers o[censored]r Nagpur team & tried to every body but all are useless & don't bothered about my life, Automotive & ur Nagpur Maruti people are very well known about my problem from last one year.During servicing they replace ingine oil in5000KM & cheated me.After contact to concern He replied Automotive will refund money & it is done by mistake.this is one bad experience with Automotive & there are somany bad incidance which I face from last one year.If you have time & care for customer to listen then I will write.Now I am driving a car in horribale condition. I want final solution from you at earliest or suggestion, How can I drive my car with risk in such condition?
Waiting for reply.
Thanking You
RAJENDRA GAUTAM
NAGPUR
Mo.[protected]/[protected]

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