Maruti Suzuki — False commitment | |
Dear Sir, I have purchased a Maruti Suzuki Wagon R on 4th october 09 from My car indore. As My car have new dealership in Indore they commited a lot of things to lure the customers.They had commited that they will provide 4th year warranty to me as a benifit if I purchase car from them.I got a written endorsement agaist this. But I have not got any additional benifit yet.I had been in touch with the agent but they are not at all interested in my issue.I am planning to file a case against my car in consumer forum.Even the agant is saying that you are free to file the case. Thanks Was this information helpful? | |
2 Comments | |
Comments
Maruti Udyog — False Commitment
Dear Sir,Myself Amarendra Singh,basically from Jharkhand, working with Star Tv,based out
of Madhaya Pradesh.We had word with your Company Executive Mr.Dhruv indore
regarding the purchase of Maruti Swift.He suggested us to take the vehicle from Standard Motors,so I have booked a Maruti Swift VDI ( Colour Silver) on 11/09/2010 through dealer Standard Motors, Jabalpur, Madhaya Pradesh . At the time of booking I was told that delivery would be within 10 to 20 days weeks by Mr.Pathak General Manager of the store.
However, every time I call Standard Motors they keep repeating that the company is not dispatching the vehicles and therefore they are unable to give me delivery of the same & suggested us if you are change color Silver to White then will manage to give you on time by Mr. Shukla. Can somebody please advise if there is an on-line system (besides the toll free nos. which are of no help really) to check allotments/delivery status?? How do I get a clear picture on the status of my vehicle.
Also, will Maruti pay me interest on the booking amount of Rs.10, 000/- for delayed delivery???
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
MarutiSuzuki — false commitment
I booked a car(wagonR lxi) with 'Auto High Tech, Kolkata' on[protected], offered them pay- order on[protected], they then said, they donot have stock now and will contact me later when they get supply from the company.on[protected] they intimated me that they cannot keep the commitment now. They are asking for pay-order and telling many stories of discomfort each one is different from others. The moral of the stories are pay Rs.11000 more and take delivery at the end of january-2009.I am using a car of their made since long and I still think it is one of the best cars.I sent a message to the company on[protected] but could not get desireable reaction till now.I now think that in Maruti-Suzuki comany commitment, values and ethics has taken a back seat.Company has lost direction-Amit Bandyopadhyay, kolkata