[Resolved] Maruti Suzuki — Delivery of Swift Dzire | |
Subject :- Delivery of Swift Dzire ZXI model I have booked Swift Dzire Zxi model on[protected] from M/s Satya automobiles, Bilaspur, Chattisgarh state. During the time of booking, delivery time was mentioned as 2 months. Since I am working in PSU, I have given priority letter also in this regard. When I enquired about the likely date of delivery from the dealer on 27th February, I was told that he does not have any details regarding the delivery of vehicle. After I raised my complaint, I got the message from the dealer that the vehicle shall be dispatched on 8th March’10 and it will be delivered by 16th march. Then I closed the complaint no: [protected] based on the assurance given by Maurti representative from Raipur. Once again on 15th March’10 when I talked to the dealer, to my surprise I was told that vehicle is not yet dispatched and I was told that zxi model of some other color has been dispatched. I am not able to understand how many times I have to raise complaint to get my vehicle. I have raised one more complaint on 16th March’10 (Complaint no: [protected]) Still there is no answer from the Maruti representative that when my vehicle shall be delivered. I lost my hope on maurti's customer care in resolving my issue. This is the state of the affair. As I am associating with Maruti since last 10 years, I know that yours is a customer friendly corporate. To maintain this, I would request you to kindly let me know the time of delivery as stipulated time of delivery as mentioned by your dealer is already over. I request you to instruct the responsible person to resolve my issue and deliver vehicle at the earliest. With Regards, V.Chandrasekharan Address D-87 Ujjwal Nagar , NTPC Sipat City BILASPUR State CHATTISGARH PinCode 495555 Phone Number [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
This is the same thing going on with us from Nainital motors Haldwani Uttrakhand. We have booked Swift Dzire vxi model. And the time was of 2 months but know its more than 3 months, and we are not yet confermed about the car.
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