[Resolved]  Maruti Suzuki — car engine off & oil leaked

Address:

Pune, Maharashtra

Date : 13/04/2013 Time : 06:53


Subject : Car engine Off & Oil Leakage

Dear sir,

I am Mr. Prashant Kishanrao Birajdar apply for Vehicle Complaint. I was purchase Maruti Suzuki Swift Dzire VXI car on 02/06/2012 from Chowgule Industries Ltd. Satara Road, Pune. Vehicle engine was off and engine oil leaked in travelling between Pune to Indapur near Avasari Road on 03/04/2013 at 8.30 pm approx. Then I given to complaint on online No.[protected]. Then nearest Showroom Mahalaxmi Maruti Service Center, Indapur was come and take my car in to workshop and Mr. Deshmukh (Manager) was seen my car and told me next morning that car will be repaired in 25-30 days because of majour fault in Engine. I am not agree for 1 months so I towing the car and came to my Showroom Chowgule Industries Ltd. Satara Road, Pune on 06/04/2013. I was paid towing charges Rs. 5500/-.

My vehicle was checked by 5-6 Adviser of Chowgule Service Center. They told me that it is our problem in last regular free paid servicing which done on January 2013. They say me that they will call me on Monday 08/04/2013 but as on date no buddy call me, no buddy response to me. Then I called them on 13/04/2013. They reply to me that they will be call back in 10 Minute. But to no body reply to me, no body attend to me. I was mentally disturbed. I lost of my money on Lodge, Towing Charges. I was wasted my time. I want to refund of lost my money. How many time taken to Vehicle repair ? Already I was wasted 10 days.

Please kindly attend my complaint and repair my Vehicle on urgent basis.


Yours,




PRASHANT K BIRAJDAR
Cell : [protected]
VEHICLE NO : - MH12 HZ 0631
MODEL:- MARUTI SUZUKI SWIFT DZIRE VXI