[Resolved]  Maruti Suzuki / Car Wagon R — UNUsual Occurrence:Tyre Burst

Address:

Mysore, Karnataka

Sir,


Having faith in the reputation of Maruti Suzuki, in spite
of several offerings and other discounts from other car
manufactures, I ventured to buy a car from your end.

I got the delivery of the new vehicle on 10 the May 2010 from
Mandovi Motors, Mysore. Proudly I was approaching my residence with
the New Wagon R bearing registration No KA - 09 Z 2873
But my happiness was short lived. To my horror the vehicle came to
a grinding halt with an explosion sound. Immediately I
came out of the car and found that the front tyre in bursted condition.
The area is a plane one with a small projection of a step and
no other sharp objects or materials.
It is quiet unnatural to get the tyre bursted on such a plane area.
It may be due to the defect of the material or improper pressure
filled by the dealer or the company might have led to the tyre bursting.

The very next day I approached the Mandovi Motors expecting
a solution to this problem. But the humiliating and inhuman
treatment from the the service personnel added salt to the
deep wound. They just refused to attent the problem by telling
it is not covered under warranty..

I hope the Maruti Suzuki will realize the gravity of the situation
and do the needful to keep the reputation of the company intact.

The vehicle details are given below

VEHICLE:MARUTI WAGON R VXI BS4
CHASIS NO:MA3EWDE1S00101722
ENGINE NO:K10BN4037304
Delivery date:10/05/2010
Tyre Make:APPOLLO
Dealer:Mandovi Motors,Mysore

Yours Truely
Latheesh .K