[Resolved]  Maruti Suzuki — Cheating by Mohan Motors, Salt lake ,dealer of Maruti in kolkata

I had purchased a maruti Ertiga from this dealer. I have not been given the gold coin as promised and over charged to the extent of Rs.19,191/-. I had complianed to Maruti on 29.07.13 at the RO, Kolkata but no action has been taken. I followed up by writing to CRM manager Mr. Srihari Rachapudi, Gurgaon. But apart from an acknowledgement nothing has been done by Maruti.