[Resolved] Maruti Suzuki — Mileage Complaint

Anil4405

from New Delhi, Delhi

Address:

North Delhi, Delhi

Dear Sir,

This is to bring into your notice that, myself Anil Kumar jain ( resi of 108, new swastik appts, rohini, delhi - 85) have purchased a maruti Ritz Vdi car no.DL8CR 4405 from Saya Automobiles Ltd. Add: G.T.Karnal road Ind. Area, Azadpur, Delhi-110033 on[protected]. Chasis no.143398, Engine no. 1318825,

Now my concern is that we have already completed three services from the place where we have purchased the car on proper time. Every time we have requested the people at the service centre to check the average as my car is giving me very less average of maximum 15 per kilometer. But even after several complaints and proper timely services of the car, the average is not improving. Nobody at the service center is taking any action on the matter.

Please inform me how to go about it. As i have purchase a maruti suzuki car keeping in mind the reputation of your company of being the most fuel efficient car in India. but it is real disheartening that i feel cheated.

You are requested to take immediate action and revert on the below mentioned number.

Thanks & regards
Anil Kumar Jain
[protected]
[protected]@matrixhousewares.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rdkokane

from Mumbai, Maharashtra

I had purchased WagnoR MH-03-AR-7509 in the month of Oct 2009. I was givin my car for prepaid services to Spectra motors, Ghatkopar. After completion of pre paid services and due to their promt ???? attention at the time of pre-paid services I decided to give the car for paid service to to the same centre i.e.spectra motors ghatkopar. I was shoked after the paid service that the gas fuel average of my car dropped down from 12-13 km/l to 10km/l of gas. Is it really the policy of the Amaruti to replace or change the parts of the good vehicle and repalce with poor quality parts ?? and ask customer to purchase new one ?? if not then why the hail they are not arttending my complaints ??? No one is taking cognigence of the same. That means once the good is sold the duty of the company is over . THEY ARE LEASET BOTHERED FOR AFTER SERVICES SHAME ON!!!