[Resolved] Maruti Suzuki / Esteem — Manufacturing Default

[Resolved] Maruti Suzuki / Esteem — Manufacturing Default

L Lalit Wason from Gorakhpur, Uttar Pradesh

24 Oct is the worst day in my life when i buy Maruti Esteem. I spent 5, 50, 000 on that product. That is the first car i buy myself i pay all the down payment and the EMI myself threw my salary. So i am very excited about that. But the response from the car and the after sale service is totally poor. I am looking for swift diesel but there is two and half month waiting on that, dealer suggest me to buy an esteem. I told them i am driving approx 100 km in a day so petrol expense not fits on my pocket, they suggested me we give you the esteem with a government approved CNG kit with Apra 40, 000 Km warranty. Finally i buy this car on 24th October 2007 from Apra Automobiles Gurgaon. The second day i complaint them i got the power back from that, i haven’t get that power in a/c what i am expecting. But they told me everything is Oks that’s only my thinking. I told them ok but i am not satisfied. Then i drive my friend car i haven’t get that problem in that. Then again i go to Apra service station i told them the same problem but they haven’t listen my problem. Then i complaint Maruti directly. After some days i got a call from Apra, they again recheck but same didn’t except the fault. Then i discuss all this with my friend the advice me to go another service station. Then i go Competent Maruti at Mehrauli. They check the entire car and told me there is a problem in your icwalve and injectors; you have to replace them all. I discuss all this with Apra but they won’t believe. This is only the first problem i am writing. It is very difficult to write all. Problems currently i am facing • Tyres bubbling after spent lots of money on balancing and alignment • Lots of sound from interiors • Power loss or pickup problem Suggestion: - Don’t buy any Maruti product, if you want to waste your money them only buy Contact:- Name - Lalit Wason Mobile - [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Lalit Wason

from Gorakhpur, Uttar Pradesh

24 Oct is the worst day in my life when i buy Maruti Esteem. I spent 5, 50, 000 on that product. That is the first car i buy myself i pay all the down payment and the EMI myself threw my salary. So i am very excited about that. But the response from the car and the after sale service is totally poor. I am looking for swift diesel but there is two and half month waiting on that, dealer suggest me to buy an esteem. I told them i am driving approx 100 km in a day so petrol expense not fits on my pocket, they suggested me we give you the esteem with a government approved CNG kit with Apra 40, 000 Km warranty. Finally i buy this car on 24th October 2007 from Apra Automobiles Gurgaon. The second day i complaint them i got the power back from that, i haven’t get that power in a/c what i am expecting. But they told me everything is Oks that’s only my thinking. I told them ok but i am not satisfied. Then i drive my friend car i haven’t get that problem in that. Then again i go to Apra service station i told them the same problem but they haven’t listen my problem. Then i complaint Maruti directly. After some days i got a call from Apra, they again recheck but same didn’t except the fault. Then i discuss all this with my friend the advice me to go another service station. Then i go Competent Maruti at Mehrauli. They check the entire car and told me there is a problem in your icwalve and injectors; you have to replace them all. I discuss all this with Apra but they won’t believe. This is only the first problem i am writing. It is very difficult to write all.
Problems currently i am facing
• Tyres bubbling after spent lots of money on balancing and alignment
• Lots of sound from interiors
• Power loss or pickup problem

Suggestion: - Don’t buy any Maruti product, if you want to waste your money them only buy
Contact:-
Name - Lalit Wason
Mobile - [protected]

Suresh Chand

from Delhi, Delhi

Dear Sir, Dated 23rd November, 2008

This mail is in continuation to the previously mailed four emails as yesterday I called your APRA Service Center, Gurgaon, Haryana., for the delivery of the car but again I received the same reply that the car will not be delivered today as the survey of the car is still pending, I am not able to understand why the inspection of the car is to be get done again and again while the delivery of the car is to be done, on 04th November, 2008 car inspection was done, on 11th November, 2008 again the car inspection was done, and now again I (on 22nd November, 2008) was told that the inspection of the car is to be done, your this activity made me mentally upset and make me mentally force to knock the door of CONSUMER COURT.

I am not warning you but its truth that your activity of not existing on the commitment and misguiding make me to do so. As you people again and again postponed the delivery of the car having registration no. DL2CN9286. Till date I haven’t received any reply of any email from your side. Please reply with the answer.

Hoping with no hope for positive response from your side.

Thanks & Regards,

Suresh Chand
[protected].