| Address: | Jodhpur, Rajasthan |
Sirs,
I wish to inform you that I have give my accidental MARUTI ALTO LXI car to your local distributor M/S. SHRI KRISHNA AUTO SALES on 26.04.2011. The mainly work required in car is only danting and painting of bonnat, left side both doors, roof of car and safe guard of car. Whenever we ask them for work progress they always misguide us, they told that work is going on, this part is not available, that part is not avialable, we give order for part, As per my knowledge they have not change any major part of car. 15 days ago when i go to your show room they told that gear box is not ok it will be changed, we are giving order for that and you wait for atleast 10 days. But when I go showroom on 18.7.2011 I asked them that gear box is changed, they easily told that gear box is not required for your car that is for other car. Now you can understand how your distributor is misguide to customer and spoil MARUTI requtation.
This is not last, after doing payment of car, he is not giving car he told that after passing cheque, we will give you car. Sir we are not thief we have good reputation in medical market, we have three firms in medical market have croroes of turnover, but I sorry to say that your dealer really hurt us, Sir I want you must take action against your distributor, he is not giving good service to your customer.
Sir, I have three cars of MARUTI siwft desire, swift and alto, but your dealer is also not give good service for car servicing, so we are give cars outside for service. And I wish to inform you that we are not alone who is not satisfied with your dealer, but many other innocent peoples who come from villages and dont know where he give complaint also suffers from your dealer.
Sir, I hope you will take action against your dealer and also satisfy us.
THANKS
SURESH KUMAR
JODHPUR
CAR NO. RJ-19-CB-2789 Was this information helpful? | 
This is in reference with the above subject in which i wanted to do complaint against one of your dealer named Comet Motors, Pandesra, Surat, Gujarat.
I wanted to buy Maruti Dezire VXI and for that i booked my vehicle today after giving 30k cheque and wanted delivery tomorrow and for that i will give my Maruti wagon R LXI 2007 model for the price of 182500/- including exchange bonus as my down payment.On urgent basis i completed my Loan Formalities and ready with the DO (delivery order) of bank.Sales Executive also committed me for Accessories also.
At the time of booking i asked him that i will get the Insurance done as i myself belong to Insurance company so why should i pay extra to you.The sales manager of that showroom named (Rohan Desai & Mehul Naik) denied me for getting the insurance from outside.They said that it should be done from showroom only else you will not get the vehicle .They are being very rude to me and that time but that executive named Ashvin being so nice to me even tried to convince me.
But the way that persons deals is really not acceptable at any levels.Myself is also a Senior manager of Reliance Capital group and also in sales but the way they treated me is really upset me.Moreover they played with my emotions also as i wanted to get the delivery tomorrow as i m ready with everything but really fed up and frustated with the behaviour .
Can you please help me in this and guide me that from where should i get the best service and where people should be valued.I m using your car from last 7 year and every time i got the best service but this time i really didnt expect this.
I heard from many customers regarding the bad behaviour and the service of this showroom but now it has been proved.
Waiting for your earlier response.
Thanks
Sachin Chawla
[protected]