Comments
dear sirs
Sub: Requirement of front and back bumpers for WagonR
Today a 1000 am i tried to contact the your company and I asked for the rate and availability of the above part.(front and back bumpers for WagonR)
I was connected to the insurance department. She was telling me how I came there and when I asked her to connect back to reception she said she cant do it and asked me to ring back again.
I called again and I asked for the sales department. when I repeated the request I was told I should contact the spares department and I was asked to ring again.
I did that and went to spares department and I contacted mr.Prem kumar and when I put my request for the rate of front and back bumpers for WagonR. I am told I whould contact the service department for the rate.
I asked him how he can ask me to go to the service department for the cost of a spare, he says that is the procedure and he will not know the rate.
I have had many a complaint earlier when I came for service and this time it was the limit of my tolerance..
I am sure you read this and if you take corrective action it is o.k. otherwise I will think Varun Motors is yet another company I am dealing with.
Regards
m.s.sastru
Sub: Requirement of front and back bumpers for WagonR
Today a 1000 am i tried to contact the your company and I asked for the rate and availability of the above part.(front and back bumpers for WagonR)
I was connected to the insurance department. She was telling me how I came there and when I asked her to connect back to reception she said she cant do it and asked me to ring back again.
I called again and I asked for the sales department. when I repeated the request I was told I should contact the spares department and I was asked to ring again.
I did that and went to spares department and I contacted mr.Prem kumar and when I put my request for the rate of front and back bumpers for WagonR. I am told I whould contact the service department for the rate.
I asked him how he can ask me to go to the service department for the cost of a spare, he says that is the procedure and he will not know the rate.
I have had many a complaint earlier when I came for service and this time it was the limit of my tolerance..
I am sure you read this and if you take corrective action it is o.k. otherwise I will think Varun Motors is yet another company I am dealing with.
Regards
m.s.sastru
HAve you got issue resolved ? I feels it will not resolve untill you yourself will not work hard to resolve it...nobody cares about these blogs/complaints...
i am plan to purchase new car so pls
hi im himesh
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
Maruti /Alto/Varun Motors /Hyderabad — Faulty car delivered
I purchased Maruti-Alto car yesterday from Varun motors, Hyder nagar, Hyderabad. today i got call from delaer that i need to change my fuel tube. on asking they said that they receiive mail from maruti to change fuel pipe. When i asked them to send me a fax copy then i was surprised to see that there was notification from maruti to not to seold any vechile and despite of this they sold to me.There was a notificartion from maruti to all sales delaer for not to sale vehile as there are qualit"y issues in alto car.
I want new car instead of faulty vehile . kindly help me out