Maruti Suzuki — Maruti New Dzire Brake issue

Address:

Hyderabad, Andhra Pradesh

I'm suffering with brake issue in my new dzire ( VXI). Complaint to maruti also three times ( comp no : [protected] ). The problem is not only in low speed in traffic, but also while u turn and reversing ( this is very dangerous specially in society where kids are there ) . No resolution yet. Their service engg head from hyderabad called me, went to gem motors service center in kondapur. Their branch head mr. Dhasarath himself found this issue not even in my car, but all the New Swift and Dzire car of petrol version came for service, but no resolution so far. Their Service head said that they have forwarded this complaint to higher authority but no information from their side. They just close their ear to ignore this problem and not accept it.

Yesterday due to that , I'd all new scratch in front bumper due to light impact to bike in red light due to non performing of break for 2 secs. Meanwhile I'm educating all new swift and dzire owners whom ever I find in traffic , parking, malls & office about this issue & they are shocked to know . The silly answer from maruti is what I'm seeing on net " drive correctly ". Then why not this problem in their new diesel swift and dzire, why only in petrol car have this problem & also this means to say that this car is only for the person who buy it & learn to drive with this poor design of brake buster & any other person from family or friend if drive, then prone to accident. After investing 7 lakhs Ridiculous!!! Shame to Maruti to even not acknowledging this problem with their Gem car even their service center head, service engineer head of Hyderabad are ackowledging the issue.

I'm in verge to make group of 25 to 50 people to file a legal complain against them.