[Resolved]  Maruti Suzuki — Negligence of duty of authorized servicing center located at Jorhat , Assam

Address:Jorhat, Assam

I am rather flabbergasted on being seen the act of negligence and fraudulent activities at your authorised Servicing Centre named ANAMIKA MOTORS located at Jorhat, Assam.

The fact is – My Car ( Maruti 800 AC ) was having problem in Clutch Plates that need to be changed and accordingly I took my car to the said Servicing Centre on 23/09/2013.Since I had to be present at the servicing centre I did other things also like changing of Gear Oil, Mobile and Draining out of coolant etc. apart from Changing of Clutch Plates. Finally, I paid Rs 7175/- towards cost of all the things done.

Please note – the Car had been working fine for 12 days only. Again another problem was surfaced. The problem came to my notice when the car was taken out of garage on 5th Oct, 13 . It was horrible that the moment the car got started it was airing smoke with an ear-splitting sound that made me compelled to be away from driving the same anymore . The car was again taken to Anamika Motors on 7th Oct, 13 with a view to having the problem solved. I had to do it again at paid basis.

It is interesting that the problem was arisen due to leakage of coolant, although the old coolant was drained out and filled in accordingly on 23/09/13. It is now, crystal clear that this has happened due to negligence of the mechanics who did the job.

Had the problem not been come to light on that day, I would have been burnt inside the car on that day itself. Is it the way of playing game with a human being ???

You are therefore, requested to take immediate action against the Servicing Centre otherwise I shall have no other option but to approach appropriate forum for getting justice.



PABITRA BARUAH
Mobile No.[protected]
Jorhat, Assam
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Aug 14, 2020
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