[Resolved]  Maruti Suzuki — Battery Down

Address:Pathanamthitta, Kerala

It is very painful to write a complaint against , but unfortunately I purchased my third Maruthi vehicle Chassis No.MA3FDEB1S00281564 on 16/03/2011 from dealer Popular Vehicles & Services,Vyttila, Ernakulam , Kerala. The vehicle's battery down at the time of delivery itself, first they adjust a battery from some other vehicle, then bring another vehicle in start position connect that with this vehicle then started this one.It was totally covered with mud, like old vehicle . Everybody there was watching this drama and I am standing like a fool spending this much money wasting my time and believing your company. I was planned to purchase a 2011 model vehicle and as stock was there for 2010 model last time I changed to that. My executive tried his level best to solve the problems but he won't get any support from there. At last they delivered me that without PDI at 7.10pm, as I am from Pathanamthitta District near to Sabarimala we reach very late as delivery delayed. Next morning when we want to go to temple for rituals, the vehicle battery not working at all. What will I do with this vehicle? Nobody contacted from your customer care till now . Executive calling me but what will he do . I am totally fed up with this as my previous vehicles also delivered very late and they are not ready to deliver it at same day.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We apologise for the inconvenience caused. Please write in to [protected]@maruti.co.in with your contact details. Our customer care executive will get in touch with you. Remember to quote your ID 774752 in the subject line for us to track your issue correctly.

Regards,
Maruti Customer Service Team.

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