[Resolved]  Maruti Suzuki Ritz - ZXi — Some kind of Fraud in selling Car

Address:

Gurgaon, Haryana

Hi Sir,


This is regarding my purchase of Ritz - ZXI (Temp registration HR99 GAT 2685) car from Competent Automobiles (Infocity, Gurgaon). I chose this particular dealer because that was near to my office. Now I really regret that selection of mine. They are just trying to create a bad name for Maruti. Its my second car and I thoroughly enjoyed my time with Maruti till date. Its really shame for them to do such acts, story is as : today due to some scratches on rear and front bumper, I had to send my 3 month old car (Baker Chocolate color Ritz ZXI) for repainting whole bumpers. Paint job is not satisfactory as promised by contact person, I am promised that paint color's difference will subside itself after 2 months of driving, but I am really afraid to believe them after one thing that body shop guy told me while I was receiving my car today. I was really stunned after hearing this, he told me, did you buy this car from us ? I said yes why ! He told me something is wrong with this new car. Bumper is repainted. Well, what can I say then nothing can be done now. Sir Please make a notice of this thing. I know now, everything is based on facts, but how one simple buyer can identify such frauds.