[Resolved] Maruti Suzuki — customer dealing

harishnaresh

Address:

Kurukshetra, Haryana

Hi. three weeks ago i booked the car alto through csd they said i will get car next week monday but they refuse that they said its a csd procedure i cant do any thing even they are not very well in customer handling then they said that we will give you next monday sure but when we went there they said no not yet we didont get your stock so we cant give you even they arre not going to tell us about the status my car i paid a cash for this far means dd on the name of csd and when i said i dont want car from this dealer they said sorry it will take 6 months the car i s on my father name shri Omparkash verma .still they are not going to tell me about status my car even i did the complaint in maruti customer care as well they didnt respond me. after the cash payment i am still waiting my car .my phone no is [protected]. name harish kumar

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Aug 13, 2020

Complaint marked as Resolved

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Comments

R K Rathi

We purchased a maruti ECCO Ambulance from M/S Bhandari Automobiles, Kharagpur and the delivery of this vehicle was given to us on 10-11-12 but registration and insurance was to be covered by party.

it was informed to us that it will be completed and documents will be given to us with in max.30 days.

as required we have given all required papers to party on the same day when we took delivery of the vehicle.
now more than one month has passed but still we did not receive the registration and insurance documents. we followed up several times but no action has been taken so far.
now we are unable to use the vehicle and we don't know the status of required documents.
we seek your help in the matter.

Thanking You.

For OCL INDIA LIMITED
R K Rathi
General Manager(Commercial)