[Resolved]  Maruti Suzuki Swift Diesel LDi Car — charges during guarantee oeriod

I purchased a Maruti Swift LDI car from Varun Motors Visakhapatnam on[protected]Reg.No:AP31BA380 ; Engine No: 1162503; Chasis No: 385146) and got the Remote lock and Power windows fixed from there itself.
I have been facing the problem of frequent fuse failure and stalling of the vehicle. Every time the fuse was replaced and the wiring checked by the service centre of Varun Motors, Siripuram, Visakhapatnam and it was assured that there will not be any further trouble. But the trouble continued and I was subjected to lot of inconvenience and mental agony.
After many such occurrences, it was diagnosed that the Water-in-oil sensor got burnt and that is creating the electrical short circuit. However I was advised to wait till the time of fuel filter change at 20000 KM, as the sensor is not available independently but as a part of fuel filter assembly only. Ultimately at 7400 KM, the fuel filter assembly was replaced on 19/06/2009 and I had to pay Rs.3200/= towards cost and service charges. I fail to understand why I should pay for this when the vehicle is in the guarantee period. I request you to instruct Varun Motors Visakhapatnam to refund the above amount and also advise me regarding future course of action in case of such occurrances in future

Thanking You
Yours Faithfully

C.BABU
FF-2, Sri Lakshmi Apartments
Near Krishna College, Maddilapalem
Visakhapatnam-530022
e mail id: [protected]@yahoo.co.in
Ph.:[protected]: Cell: [protected]
Copy to:
Varun Motors Maruti Service Centre
Siripuram, Visakhapatnam
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

MARUTI SWIFT LDI — Cost of Spare Part and Service charge during guarantee period

Sub:Frequent Fuse failure and stalling of my Swift LDI Diesel car
I purchased a Maruti Swift LDI car from Varun Motors Visakhapatnam on[protected]Reg.No:AP31BA380 ; Engine No: 1162503; Chasis No: 385146) and got the Remote lock and Power windows fixed from there itself.
I have been facing the problem of frequent fuse failure and stalling of the vehicle. Every time the fuse was replaced and the wiring checked by the service centre of Varun Motors, Siripuram, Visakhapatnam and it was assured that there will not be any further trouble. But the trouble continued and I was subjected to lot of inconvenience and mental agony.
After many such occurrences, it was diagnosed that the Water-in-oil sensor got burnt and that is creating the electrical short circuit. However I was advised to wait till the time of fuel filter change at 20000 KM, as the sensor is not available independently but as a part of fuel filter assembly only. Ultimately at 7400 KM, the fuel filter assembly was replaced on 19/06/2009 and I had to pay Rs.3200/= towards cost and service charges. I fail to understand why I should pay for this when the vehicle is in the guarantee period. I request you to instruct Varun Motors Visakhapatnam to refund the above amount and also advise me regarding future course of action in case of such occurrances in future
I had a problem with the water sensor in fuel filter of my Dezire ZDI and the dealer Apra Motors of Gurgoan changed the complete filter assy. for no cost . I did not have to pay any thing at all . Your dealer is fleecing you . This is covered under warranty
I purchased Swift LDI car 2 yrs back. My car has run 18, 800 kms till now. Suddenly one day I have noticed on my dash board that fuel filter indicator is glowing. I was unable to know what is the problem. Then I have referred to the manual given by them when i have purchased the vehicle. I came to know that that is fuel filter indicator. I went to service station of maruti and i have shown him. He told that it is not a problem. I want to know what should i do. I am worried that further damage should not occur to the vehicle.
Maruti Swift Diesel Car, Propeller Shaft Brocked on 650th KM, on the 15 th day, Still car Not received.I Purchased New Maruti Ritz Diesel Car on 27-10-10 From Sai Service Kochi..0n 12-11-10, by covering only 650 km the car Stopped on Road.I believe Sai Service dealer Kochi might have Given me A accidentally Damaged or a Transit Damaged Car.Sai service People came, told me, Propeller Shaft Brocked. They brought the Tugging Gypsy, took the Vehicle they says Propeller Shaft not available.I Took new car an now I regret I feel it was wise to Take an used car From a owner known to me.
Sad Owner
Anil, Kochi. Mobile..[protected],[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6887
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information