Dear all
I have a brand new maruthi swift desire ( karnataka bangalore )and from the day one onwards the vehicle have a problem with gear box. the third gear moves to the neutral . the gear lever moves to neutral almost an inch. more over when we touch the the gear lever in the third gear we can feel that the gear lever is touching the some gear wheels constantly and looks like it is hitting the lever continuously. While driving faster, if we use the engine breaks by engaging the third gear, if your hand is nudges the lever it comes back to neutral which I w=feel is very dangerous.
During the 1000 km service we complained no action was taken. then with constant complaints the mandovi motors have told that they will send some experts to check. nothing happened . finally we have given the vehicle to mandovi to rectify this at about 4500 kilometers run. on saturday 18th april. we are informed that vehicle is ready. when i inspected the problem still persists.. the company claims that most of their vehicles are like that and they are not ready to accept it as a problem.
they have also told that I can test any vehicle and see for my self that the all of them are made like that.
but to my delight i was right, the vehicle i have driven was much older but it never have any problem which i was referring . third gear was as good as any other gear.
I left the vehicle in the workshop of mandovi motors bangalore. they have in turn called the maruthi engineer and i also have spoken to the engineer mr vasanth kumar patel. he says that he has taken this with the company and will get the spares to change.
nothing has happened even after 9 days. I am without a vehicle and i am taking a taxi and doing my work . they dont even have the curtsy to tell me what is happening
what should i do
is this happening to anybody else also??
where should i complain
Pramod john Was this information helpful? | 
I am using a Swift VDi which is about 15 months old. My car too have the same problem. I have taken my car to the Sagar Auto and they have kept pending stating they are awaiting more technical expertise from the Maruti Company.
I feel Maruti has kepts its customer in dark, since when I checked online majority of the Swifts Deisel car which had run on an avg of 35k have the same problem.
Maruti is aware of this issue but are not accepting it.
DId you get you car rectified finally. I guess this problem occurs for every 35k. Gear Box synchronization goes bad which has to be fixed every 35k.