[Resolved]  Maruti Suzuki Wagan R — SERVICING

We are the customer of Maruti Suzuki . We have purchased WAGON R-VXI two year
Back. Since from purchase and 1st servicing , we are facing the problem generated by CHOWGULE INDUSTRIES PRIVATE LTD PUNE.

The few complaint points are as follows.

1. At the time of purchase they have taken extra money Rs. 300 for new card type RTCT book. But they have provided traditional documented for the same.
After one & half year follow up money is returned in the form form of subsidy
in glass film coating. Dealing person Mr. SUDEEP.

2. At the first servicing I am ignore about responsibility of car equipped material.
At that time my new CD SONG case with 10 CD’s was misplaced. Responsibility was not taken by anybody, with suggestion to me take out all the
The such material with me at the time servicing.

3. At the second service SPEEDO METER is damaged.
After 15 days it was replaced.

• At time of third servicing I came to know that me STEPNY TYRE WAS CUT
Is it the magic?

I am helpless to make a complaint after such long span notification.


4. At the time filling feedback form ,Service Executives always standing nearby
And indirectly expecting about positive things. We also agree that we have filled good/ in favour things, but orally complaints with executives.



Any body rise the questions why i am making the complaint right now ?


Because:

1. We were thinking that no body will suffer.

2. We don’t want add a BAD PATCH to CHOWGULE INDUSTRIES PRIVATE LTD.



3. At the 29h September 2009 I done 2nd paid servicing. At all we am not happy with servicing done and charges of it.

Second thing is that MY CAR COVER IS STOLEN & A/C ON / OFF button was crack at the time of servicing.

I have made the complaint still no body taking the care it.

Attachment of responsibility is attached herewith.

Service Executive: Mr. DEVRAJ D.



IS IT CALLED GOOD SERVICING STATION WITH SUCH A GOOD GIFTS FROM CHOWGULE INDUSTRIES PRIVATE LTD.

Hoping for good service in future.