[Resolved]  Maruti Suzuki - Wagon R LXi — FOUND HAIR CRACK IN ENGINE HEAD

Address:Thane, Maharashtra

Dear Sir,

We bring to ur kind notice that we have given my car for service 3 times to ur delaler M/s spectra Motors-Boisar with in 4 months for attending the same problem i.e. Oil mixing with the coolent. Still the no concrete soultion provided by ur delear to me . Now he is telling that the engine head of your car is having hair crake problem. Beacuse of this issue there is a mixing problem of coolent with the oil. During all the 3 times service I have paid amount . We assume that the there is a manufacuring defect in my car No. MH04-CM-620. , All charges of the above issue paid by maruti I have also telephonically lodge the compaint 2-3 times at your toll free number [protected].

We do not excpet such type of service from Maruti. I m working with JSW Steel as a Asst. Genereal manger -Operation & my comapny is having around morethan 150 cars of Maruti in my factory permises , we never face such issue in any of your car .

I have send my car in all the duration to the service center for 5-6 days . Still my car is kept at above service center from 20.11.10 .Now he is telling that the head is not available with us & will take another 5-6 days& today is 26.11.10.

In this situation I am handicap to going to office & other routine job I have to hired a auto or taxi to fullfill my daily routine.

Hence your intervention in this regard is requested.

Regards

Praveen Kumar Malhotra
Contact No.:- [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information