I want to inform you that in this case ,I purchased this new WagonR LXi (Petrol) on 30-11-09 and took its delivery on 02-12-09 from Eakansh Motors, Kaithal at 6 PM (approx.) and on 03-12-09 around 11 AM, I proceeded to attend a wedding ceremony at Batala (Punjab). And moreover my sad story has already been told to you wide our mail and calls. So, it is not a matter of servicing but its a sort of manufacturing defect on the part of MUL Gurgaon.
Now, the matter of concern is the mental harassment, the inconvenience as well as the extra expenses incurred by me to reach the destination in time by hiring a substitute vehicle as it was a very close family
wedding and our presence was mandatory. Moreover money was also spent to get the tyres and tubes repaired/replaced on the way.
Now, you can very well imagine that its a gross negligence to leave a valve caps in between the tyres and the tubes while manufacturing/assembling the vehicle. I bought this new WagonR by exchanging my old car (Maruti-800) for the sake of reliability/comfort during travelling but in this case i have lost my faith in Maruti Products.
Most importantly what i want from MUL is the Compensation amounting not less than Rs. 1,00,000 for the Mental harassment, Problems and the expenses faced by me due to your negligence while delivering the defective vehicle to me. I have all the evidences, proofs and the statements of the people from where i got my tyres repaired after they got punctured due to the valve that is left in between the tube and
tyre. All these evidences and the damaged tube and the valves are kept with me as a confirmation for the negligence on your part while delivering a vehicle to your customer.Maruti says "Count On Us", Tell me how can I now Count on Maruti.
And later on at Berkeley Motos, Panchkula it has been observed that there is a leakage of gear oil from the gear box due to the faulty parts.
So, do look into the matter seriously and revert as soon as possible. Its already too late from your side, I want you to expedite me with the action that you are taking now.
And do look for the photographs attached alongwith this mail that supports my statements for immediate action and payment of compensation.
As,till now i am not able to get any satisfactory action from MUL side.
Dinesh Kapoor
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maruti wagon r lxi — Manufacturing defect
Dear Manager,i had bought a vagonR LXi on 7/2/2011 at Popular Motors pvt.Ltd Kannur, Now it is found that the coolend leak and the starter problem also.