[Resolved]  Maruti Suzuki Wagon R — Shock Absorber Failure

Address:Chennai, Tamil Nadu

We purchased our Maruti Suzuki Wagon R around January 2007. Normally the shock absorbers of such vehicles are tested to last atleast 10 years. Guess what to our surprize the welding failure or probably low grade welding or low grade materials or used a refurbished shock absorber from a roadside vendor have been used to make these Shock absorbers. There is a clear fracture of the shock absorber on the left and the right side front wheels just within 2 months span of each failure. Both wheels came out of the car and it is really amazing that a car manufacturer sells cars without proper inspection and norms.

The wheel broke off from the assembly pulling out the shaft and tie-rod etc bring the vehicle on its knees. This could have been a major disaster close to death if we had been driving the car over a overhead bridge or at 60 - 80km/hr speeds.

The experienced mechanic who deals cars mentioned that he has not seen something like this and it was his first experience to see such a failure due to low grade products used by Maruti Suzuki.

Therefore all Maruti Wagon R users beware of this failure and check your shock absorbers as this could lead to serious catastrophe for the driver and co-passengers.

We would like to raise this complaint with the consumer fourms for Maruti to recall all Wagon R's cars they have manufactured since 2005.

Suraj
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Aug 13, 2020
Complaint marked as Resolved 
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I suggest you get in touch with maruti suzuki on their CRM number[protected] or send them an email on [protected]@maruti.co.in they will tend to your problem and provde you with an appropriate solution.

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