| Address: | Bangalore, Karnataka |
I purchased a brand new car from Chennai popular (Maruti Dealer) and got the first service after the service i could hear some sound coming out and was not sure of where the sound was coming when i checked with popular they said it is a door latch problem and they did something and said it would be arrested and from the day on my vehicle was regularly picked and droped but no resolution found had to spend money in filling petrol and got deliver with tank empty they said it was used for test drive and always they use to do some short term fix and send the vehicle back to me and i didnt had time to check whenever i take my vehicle out on weekends i can still hear the same sound and once i got transfer from chennai to bangalore nearest dealer was Bimal, Yelahanka, they started checking the vehicle and even now they are in the way of checking the issue every time they deliver the vehicle they get the satisfactory report signed by me and close the case again within a next weekend they use to come and pick the vehicle and still the issue is ongoing and no resolution they have removed the back bumpers and front bumpers lot of times and now i could see front bumpers lock is broken and one side of the bumper alignment is not proper and it is poped out, even now they say that they would take my vehicle and check but the time and money i spent on my new car i could rather go for a used car and do the service where i would have some peace, i called up their zonal office, regional office and service centres and not getting any response once they would call and inform me that i need to drop the vehicle and after that a manager would call but nothing is happening i would like to either fix the problem when i checked with my friends even they had similar problem and it was shocobs problem and they got it replaced but last time when i spoke to bimal regarding that they said it is shocks pin problem and i asked them to replace it since it was under warranty they said due to lack of lubricants sound comes out and they lubricated and very next weekend i can still hear the same noise and also now i can see lots of other problems like bumper alighnment and i am totally pissed of with that vehicle and i am cheated by purchasing a vehicle from maruti. I request if any alternative steps or any kind of service which maruti could do for this and fix the problem i would sell of the vehicle and never go for a maruti vehicle in my life and i would think of a different vehicle.
vehicle model : Swift LXI
Registration : TN-02-AK 4181
Make : Nov' 2009
Thanks
Suresh Menon
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My name his Praveen Challani I have a Maruti Versa which is 2004 model i never had any problem with the car still i give it for a service in march of this year at Solar automoblies in Bangalore from then on my car brokedown every 100 km and I have paid a total bill of Rs 30, 000 but still the car has a problem and every time I contact they say that the car has a new problem I request you help me SIR for this .My car KA 03 M 3572 and it's a white versa