[Resolved]  Maruti True Value — No Duplicate Keys Given, Problem with the Car AC

Address:Maharashtra

I bought Sept 2007 Wagon R LXI model from Maruti True Value showroom (Autovista) at Kandivali (W) in October 2009. (MH 02 BD 8912)

Before we made the purchase the sales agents of AutoVista kept on pressing the point that since this is a True Value product they conduct 120 checks on the car and there's absolutely nothing to worry.

Well, we trusted them and more than 8 months after the purchase, we havent yet received the duplicate set of car keys that they were originally supposed to hand over to us.

Secondly, we had problems with the car A/c from the beginning, and now they are saying that A/c maintenance is not included in the warranty.

My question is if you are not able to conduct basic checks such as car keys and car A/c, we certainly dont trust you on any other issue.
We went by the name Maruti, but the service is disgusting!!!
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Aug 13, 2020
Complaint marked as Resolved 
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Maruti True Value / Zen LXI — Issues with the service provided

I bought Maruti Zen Lxi from True Value ( Vadaalani Branch ) in the month of March 2009. From the 1st service i am highlighting issues on Power steering, power window not working, Interior lights not working, Stepni tyre torn, etc. none of the issues are sorted out. Unable to find the customer care number of Maruti True value as well. Not sure whether they are working or not.

I will raise a complaint against all individual whom i have dealt with

Their Names are as follows:

Kotteeswaran
Sathish
Ranjith kumar
dear Kalpesh, i bought Zen LXI 2005 model in march n car AC stopped working in August but i got it repaired from True value people under warranty n even i got AC cooling coil worth rupees 5000 rupees..do check with some other Service center or call the Maruti helpline no.

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