[Resolved]  Maruti Udyog Tanya Motors Lucknow — disrespectful service after sales by the employees

Address:Uttar Pradesh

Sub: complain against Tanya motors (lucknow) employee
Dear Sir,
This is to bring to your knowledge that I Dr. Karan punn had purchased an Alto lx car on the 27th of December 2010 from Tanya motors lucknow branch. I was told by the sales officer MR.R.K YADAV and his team leader Mr. Virender that in seven days I would get the registry document of my car from the R.T.O.
It has been more the twenty three days that I have bought the car but still I call them they tell me the employee who was suppose to go to R.T.O is on leave. Today I was challaned for Rs 1100/ by the lucknow traffic police for not having the number plate.
Mr. R.k.yadav does not even take my call in one time .I have to call him at least ten times before he picks up my phone. If this is the after sales service provided by your company then i would suggest people not to buy cars from your showroom and should go to KTL where services are better.
I request you to please this matter on priority or else i would be forced to go to consumer court for the trouble which i am facing and the fine of RS 11OO/- which i had to pay should be reimbursed by the company.
If no response is made in next 24hrs I would be forced to take a leagal action.

Dr. Karan Punn
2, Maqbara Road
Hazrat Ganj,Lucknow-226001
Ph [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

It is really baffling to hear about your experience Mr Punn. I have also purchased a Swift Dzire from Tanya in the recent past and in fact I got excellent service. It could be a one off case possibly. I guess your problem must have been resolved by now but personally I've had a very pleasant experience in my dealing with Tanya Automobiles.

Sammer Tyagi
To,
Dr. Karan Punn
2, Maqbara Road
Hazrat Ganj, Lucknow-226001
Ph [protected]

AS PER MY OPENION IF YOU DONT HAVE VEHICLE NUMBER WHY YOU USE YOUR VEHICLE. THIS IS YOUR FAULT AND YOU ARE BLAMING OTHERS.

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