[Resolved]  Maruti Zen — Irresponsible and careless service from Sai service station, Karingachira, Kochi (Maruti authorised service centre)

I here by bring your kind attention regarding the irresponsibility and misbehavior that I felt in connection with my car service, from maruti's autherised service center, Kringachira,Kochi.
I gave my Maruti Zen car for the general service and underbody coating on Aug 7th to this service station. After service I took my vehicle on 8th and checked. I was really shocked because the service was not proper and the black paint was spilled to the running board of the car on both sides. Besides this, my central locking system of the car was not working properly. I complained to the service manager and he took the vehicle for another service, but the thing was more worse than the earlier. I gave complaint to the customer care of the sai service, Ernakulam.But till date; no action was taken from them. I never expect such an irresponsibility and carelessness from the Maruti's autherised service centre.
So please took this matter seriously and take necessary action and ensure that, don’t repeat to any customer, such an irresponsible behavior from the authorized service centre of your company
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Aug 14, 2020
Complaint marked as Resolved 
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maruti/zen — carelessness

i had taken my car for sevicing at kaar kare maruti service station near bsf chowk. i explained the overheating problem to them. after 3 days of trials by their mechanics, they were unable to sort out the problem.. they charged me rs. 6000 even after that. then their manager suggested me to get the engine head changed. i took my car from there to a road side mechanic and he rectified the problem in just 600 bugs. i mean what the hell these showrooms are meant for............only to waste electricity.............

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