Address: Ghaziabad, Uttar Pradesh |
Dear Sir/madam.
I yogendra kumar sharma purchase a max bupa healthe insurance policy in 07 may 2010 whose policy no. is [protected] and customer id no. [protected]. at the time of selling the policy the told me that i admited in a hospital 1/2 or 1 hrs than they reimburse me all my hospital bill and before 30 days and after 60 days medical bills. I admited on 20 sept 2010 and discharge on 21 sept 2010 due to feaver/chills/vomating in Ganesh Hospital Ghaziabad. I send all my medical hospital bills and reports to max bupa 23 sept 2010 whose acknowledgement i received from max bupa after some days i asked form his at his customer care no. [protected] about the claim than they told me that me claim is cancel due to admited less than 24 hrs in the hospital. but the sell the policy on saying to admited 1/2 or 1 any hrs admited in the hospital. I have voice conersation between me and max bupa and broucher of max bupa as evidence of it. they are also not sen me the cancellation lette and me documet submmited by me.
please help me about this request and conern on this request soon strictly.
Thanking you
your sincerly
Name Yogendra Kumar Sharma
Policy no. [protected]
customer id [protected]
m. no [protected]
email [protected]@gmail.com Was this information helpful? |
We at Max Bupa are very keen to hear about the aspects of your Policy that you believe can be improved. If something does not go well and as expected or promised, here are some simple ways to ensure that your concerns are dealt with as quickly and effectively as possible.
Step 1:
Our helpline is always the first number to call if you have any comments or feedback. Please call us on Toll Free number[protected] . Alternatively write to us at
Customer Services Unit
Max Bupa Health Insurance Company Limited
D-1, 2nd Floor, Salcon Ras Vilas, District Centre, Saket, New Delhi-110 017.
Step 2:
If the resolution has not met your expectation, kindly write to
Mr.Amit Bhatia
Deputy Manager – Customer Services
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Step 3:
If we have not been able to resolve the issue and you wish to make a further suggestion or a complaint, please write to:
Ms. Anjana Agrawal
Head – Customer Services & Operations
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Step 4:
If after having followed Steps 1, 2 and 3, in the rare case that we have not been able to resolve your concern, you can address the same independently to the Insurance Ombudsman Office.