[Resolved]  Max Bupa Health Insurance Company Limited — Not giving the Claim Amount

Address:Ghaziabad, Uttar Pradesh

Dear Sir/madam.
I yogendra kumar sharma purchase a max bupa healthe insurance policy in 07 may 2010 whose policy no. is [protected] and customer id no. [protected]. at the time of selling the policy the told me that i admited in a hospital 1/2 or 1 hrs than they reimburse me all my hospital bill and before 30 days and after 60 days medical bills. I admited on 20 sept 2010 and discharge on 21 sept 2010 due to feaver/chills/vomating in Ganesh Hospital Ghaziabad. I send all my medical hospital bills and reports to max bupa 23 sept 2010 whose acknowledgement i received from max bupa after some days i asked form his at his customer care no. [protected] about the claim than they told me that me claim is cancel due to admited less than 24 hrs in the hospital. but the sell the policy on saying to admited 1/2 or 1 any hrs admited in the hospital. I have voice conersation between me and max bupa and broucher of max bupa as evidence of it. they are also not sen me the cancellation lette and me documet submmited by me.

please help me about this request and conern on this request soon strictly.

Thanking you
your sincerly

Name Yogendra Kumar Sharma
Policy no. [protected]
customer id [protected]
m. no [protected]
email [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


Grievance RedressalPrint

We at Max Bupa are very keen to hear about the aspects of your Policy that you believe can be improved. If something does not go well and as expected or promised, here are some simple ways to ensure that your concerns are dealt with as quickly and effectively as possible.

Step 1:
Our helpline is always the first number to call if you have any comments or feedback. Please call us on Toll Free number[protected] . Alternatively write to us at
Customer Services Unit
Max Bupa Health Insurance Company Limited
D-1, 2nd Floor, Salcon Ras Vilas, District Centre, Saket, New Delhi-110 017.

Step 2:
If the resolution has not met your expectation, kindly write to
Mr.Amit Bhatia
Deputy Manager – Customer Services
Click here

Step 3:
If we have not been able to resolve the issue and you wish to make a further suggestion or a complaint, please write to:
Ms. Anjana Agrawal
Head – Customer Services & Operations
Click here

Step 4:
If after having followed Steps 1, 2 and 3, in the rare case that we have not been able to resolve your concern, you can address the same independently to the Insurance Ombudsman Office.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Max Bupa
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Max Bupa Phone
    +91 11 3090 2000
    +91 11 3090 2120
    +91 40 3325 1300
    Max Bupa Address
    B-1/I-2, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India - 110044
    View all Max Bupa contact information