[Resolved]  Mcdonald's — cheating

I was in Kolkata on 12.10.12 at visited your outlet at the Riverside Mall, Howrah, Kolkata at about 7 pm. I ordered the following to be packed:

Mc Spicy Chicken Burger 2
Filet of Fish 1
French Fries small 1
French fries big 1
chicken nuggets 6 pcs 1
Bill value: Rs. 565.00 aprox.

Since I was catching a train I asked them to make it quick. Only one of your billing counters was working. I was delivered my order quite promptly - in two khakhi bags and they specifically called out all the items I had ordered for. When I opened the bag in the train - I found only one McSpicy Chicken Burger instead of the ordered two - and as such we had to share two burgers instead of three.

This is did not seem like an actual mistake on their part - it was a calculated cheating. They knew I was catching a train and would not come back. I do not have my bill but you can check the invoices raised during that period. They should actually show the customer each item before packing it up.

Secondly, the paper bags were so uncomfortable to carry - you need to have something with a handle - specially, this outlet is close to the train station and people may want to packed food from McD.

Please look into it.

Sincerely,

Sandeep Narang
M: [protected]
[protected]@gmail.com