[Resolved]  Micromax Mobile Battery — defective battery not replaced

Dear Sir/Madam,
I’m manjunath from Bangalore. who is one of those sufferers who has purchased micromax mobile.
Let me start with, I purchased your Micromax Mobile Q7 model as a part of anniversary gift to my wife on sep 23rd at The Mobile Store( Bill no:41628, Associate Afzal ,KH Rd, Bangalore). Several colleagues of mine told us to why I had purchased your mobile as I never ever purchased other than nokia, but inspite of it I neglected every one & still went with it. Very first month my mobile had a software problem & went to your authorized service centre to check the same & got it rectified. But when I visited their service centre I was shocked to see too many people only cursing the brand for very very pathetic service. Im not blaming the mobile but to maintain a good relationship I feel giving service to customer is priority or else will be very difficult to grab the customers as people like us go for different brand only when others suggest that it is good brand.
Now for the 2nd time on 1st of February my mobile had a problem as it was getting switched off even after charging for an hour & again reluctantly had been to your authorized service centre to service the same. I submitted the purchase invoice to them on 2nd of February & after nearly 3 days they came back telling that battery was not functioning. As it is with in 6 months that I would get the battery replacement & till now they say the stock has not yet come. I’m really surprised that if any one would wants to buy the battery for their mobile & it is not available almost a month, then why do they even sell the product. The service center representative says easily putting blame on you saying the company does not supply us & what can we do. I’m not having enough patients to go & wait for an hour & fight with them for my battery replacement.
I’m giving you the service centre number & request you to kindly take the necessary steps so that i would get my battery replaced after making me wait almost a month. I have had enough of waiting & tolerated all those fake commitments given by the authorized dealer.
on today when i went back to service centre they gave the new battery telling that they are replacing the same only to know that i was again folled by giving back the same old battery.
I would request you to suggest me to take legal action against both the company & service centre.

Details:
Customer Job Card no 1009408
Dealer Contact No:[protected]

Model:Q7
IMEI 1:[protected]
IMEI 2:[protected]


Regards
Manjunath Gowda
[protected]

i want to buy model micro-max x505 psych battery . i am srinivas pepakayala that i want inform my battery was spoiled please inform me about the battery at online sites or at Hyderabad, Andhra Pradesh

Micromax Mobile — battery

I have mobil q6 handset micromax .my battery has finish one months ago.i talk many shop says i am authorised dealr micromax . we have no battery .
imposible .
this is the one year old moble set buy 5600.
kindly help us
bijendra
[protected]
[protected]

Dear sir, madam

please send my battry sr.no.

imei no. [protected], [protected]
model no.A72 Micromax


Thanks & Regards

Bhupender
[protected]