[Resolved]  Micromax Mobile — Mobile Phone- manufacturing defect

Address:Panipat, Haryana

I have purchased a Mobile Handset Micromax X-266 from M/s Parasnath telecom, Assandh Road, Near Red Light Chowk, Panipat, Haryana India vide Bill No.728 dated 13th March, 2011.
On the very next day, it arose a problem of Non detecting the Memory card No.2(out side insert). I rushed to the Dealer for the solution of the complaint. Dealer checked the Handset from its local Mechanic and said when handset not detects the memory card, please re-insert the same and it will detect.
After some days, handset arose new problem of Low Battery-Not dialing but even charging it for 1 to 2 hours, it works only for 15 minutes and again wants charging showing Low battery Indication. I am frustrated due this problem and my friends and collagues saying, kya bakwas phone le liya hai.
In the mean time I have to go out of station for three months.
Now, my wife pursued the case with the dealer but dealer is harrasing to us and saying that the Service centre at Panipat will order for the same. She contacted the Service Centre, but no satisfactory solution received.
The dealer and the company is requested to please replace this defective mobile hanset immediately otherwise I have no option to Move into the consumer court.
Thankyou.
Rajinder Kumar Verma, House No.2, Postal Colony, Head
Post office, Panipat - 132 103 Haryana India
[protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hello sir/madam,

I, Ankur Varshney, bought a micromax mobile GC360 before 3 months. there is some problem in handfree of this set and i went to service center situated at sasni gate, agra road, Aligarh, u.p., india. but there is no good response towards my complain. there is 1 month spent to this complain and today i talked to agra service center but also there is no good response of my complain, even they did not talked 1 min to me and not want to discuss regarding this.

i feel that i did a huge mistake by bought micromax mobile.

there is no value of customer here.

if you feel some responsibilities toward your customers then plz solve my problem as soon as possible.

thanks and regards

Ankur Varshney
contact no. [protected]
email: [protected]@gmail.com

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