[Resolved]  Micromax X600 — Service centre delaying to repair

micromax / x 600 — wrong services

Sir, I m Sandesh jain, i gave my mobile for repairing to samir telecoms, Bhajanpura as a micromax service centre dated 29.09.2010.
But today when i went there to get it so that service centre give me another person's mobile, but that time i did'nt know anything and when i reached home t tried to on this mobile but i could;nt do cos any other passward was there. After some time i receved call on that mobile and he told me that it is his mobile. after this i got everything.

So under the consumer protection Act, it is claimable offences from your side, another mobile owner also want to claim on you for this.

So you should be aware this.

Thanks
Regard

Sandesh Jain
[protected]

Micromax Mobiles — micromax gravity x600 touch screen repair

dear sirs
can anybody post a service center where touch screen repair for micromax mobiles
is available. i have been to two or three centres and none of them have the
capability. i think this is a new product and needs attention.
thanks for your assistance

Micromax X600 — Post Sales Service

I purchased a X600 Gravity handset on 03rd December 2010 and since 14 Jan 2011 the touch pad of my phone is not working leaving me to use my cell only for incoming.

After speaking to the Dealer I was asked to visit the Shivajinagar Service Point and remained unattended as the Service Point was getting shifted to some other place and the Owner of this Service Point showed an attitude that he was just an agent and not the company and hence had limited powers.

Asked to visit the Camp Service Centre I reached at 3:48 and was told they are on lunch till 4:30 and again walking in at 4:35 I was been told that the lucnh time starts at 4:30 and need to wait till 5:15, finally after been attended the person responsible told me the repairs will take 15 days.

Speaking to the Area Service Manager Mr Anil Wakole was of no good as he asked me to visit Hadapsar Service Point which is 9 kms from Camp, at the Hadapsar Service Point the attendant found the issue with my to be rediculious and blushed in laughter when I told what was funny in it.

I was not given any details of contact with the higher authourities to escalate my issues and Mr Anil Wakole's number is continuesly busy seems like he is the VP of the company.

Having called him 209 times Mr Anil Wakole did not show any kind of courtsey of atleast calling back to know why I was called him sooooooo manyyyyyy timessssss.

I was quite happy to see Indian Brands comming into the market and reaching at the number 2 in highest sales and was equally pissed off to see around more than 50 customers at each of these 3 Service Points being helpless and no one to address their greivences.

Kindly assist me with contact details & an email id of a person in the higher management to escalate this issue.....

Micromax — Ridiculous after sales service

Purchased a new A60 on 08.12.2010 and the phone stopped working on 25.01.2011. The touch screen did not work at all. Tried to choose one of their 2 service centers listed on their site, both were crowed with people abusing the poor service center owners who were clueless on what they were to reply. Both centers had a minimum wait time or 2 hours before they could take the faulty product. So chose to call the customer service of Micromax who provided me with a third service center at Chennai - not listed on their site. Maybe this is meant as a back up option for really pissed off customers to cool them down. Went to V connect solutions, not too much of a crowd, handed over the handset on 31.01.2011 and got a job card date with expected date of delivery as 03.02.2011. So here we are on 17.02.2011 and the same state of affairs at the service centre:
1. No response to calls.
2. Has provided with 1 contact number which is forever busy.
3. If lucky to speak to a human on the other end, the human is worse than a machine as he is clueless about whats the state of progress on the product.

To sum it up:
Product - Absolutely useless
After sales service - RIDICULOUS

DO NOT BUY A MICROMAX PRODUCT UNLESS YOU HAVE NO BETTER WORK THAN BEING AT A SERVICE CENTER

Micromax — Micromax X600

I had purchase a Micromax Mobile Model X600. but after 2 months it getting the software problem. So please don't purchase Micromax product.

The Micromax company is cheater and worst company...with worst products...not after sales service...
I will recomend everyone not to buy this cheap product from cheap company..
Regards
Dilip

I am one of the person like you who is also suffering due to this cheap Micromax Company...I will suggest everyone never do the mistake to Purchase D_Grade Micromax Chinese product..

Regards
Dilip
[protected]

i GOT SAME PROBLEM IN X600 AND NO ONE TO ANSWER MY PROBLEM. THEY KEEP PHONE FOR 18 DAYS FOR REPAIRING AND GIVE BACK TO ME SAYING THAT ITS WORKING BUT IT HAS SAME PROBLEM.

MEHUL
[protected]

micromax is the worst company ever
useless
ridiculous after product sale
i will suggest that "NEVER BUY ANY OF THE MICROMAX PRODUCT"
HARSH VARDHAN MALPANI
contact me at:harsh.[protected]@gmail.com

Hi
The person above is true
I gave my micromax funbook alpha on 28 january but today it's 7 march but still I have not got it
Whenever I call then they keep extending the time saying that it's sent to the main micromax manufacture
SORRY TO SAY BUT THIS IS THE WORST SERVICE CENTRE TILL NOW, I HEVE EVER SEEN
WASTE!!!

Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

motherboard of a110 got bad

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phone automatic switch off and hanges

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Please help me track my lost phone M_IMEI [protected] and S_IMEI [protected]

Mobile is good but the battery and heating problem in them

Mobile battery ekdum bakbaas

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mobile dead

my mobile dead.

Your Serves Center is very Bad

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job sheet no E060060091412191295

MICROMAX BOLT A62 SMART PHONE HANGGING PROBLEM