[Resolved]  Motorola E6E.. Redington India Pvt Ltd. (Kolkata, Lansdowne)) — THEFT of CELL BY SERVICE STATION

Sir,
My purchase, motorola E6e(with EDGE) on 12th June 2009, IMEI no.[protected][protected], needed servicing within 10 DAYS of buying the cell phone.It was a faulty set, with MANUFACTURING DEFECT.

I took it to REDINGTON INDIA PVT.LTD, (Landsdown place, 4C, Trikut building, 2nd flr.), where MR.PRANAB, an ill-mannered and rude man, took it in for 15 days, with a job sheet.when i got back the cell, it was in the SAME CONDITION.morever, on insisting that he correct the problem, he took my phone inside and came out with a DIFFERENT PHONE( E6, without EDGE), this we realised on returning home.we were not informed of this changing of handsets. He took my HIGHER VERSION phone & replaced it with a LOWER VERSION same looking cell-phone.he has NO RIGHT to do this.this amounts to theft.

motorola, should look into WHO they are giving servicing dealership.i will be forced to lodge a police complaint.

kindly look into the matter as fast as possible.and if possible plz send me any contact who represents motorola company in kolkata.

thanking you,
S.Sen