Motorola / Motorokr E8 — COMPLAINT AGAINST WORST CUSTOMER SERVICE

I have a Motorola Rokr E8 handset, which has Display problem witin my warranty period. I approached REDINGTON INDIA LIMITED (Motorola Service centre) on 30th December 2008, the employees said my repair will be done within a week, but they have dragged me till today i.e. more than a month, without repairing my cellphone.Today they called me and said me that a part is not available so they some more time, everytime they do the same. One of their employee said to put a complaint against the Motorola company. I am confused, what should i do? I am a final year student and from a neighbouring state. I'm really concerned about my phone, this people dragging my work, and MY WARRANTY ON PHONE IS EXPIRING. Please somone helpme, what should i do, i am a student and from a neighbouring state.

MY WORK ORDER NO:
EG/MO/08/08029

The address of the customer support (motorola):

REINGTON INDIA LIMITED
16A & B, WELLINGTON ESTATE;
NEW NO. 53 ETHIRAJ SALAI;
EGMORE, CHENNAI 600105.
PH:[protected]/28207498/28207499

MY CONTACT DETAILS:

ABHISHEK DAS
Dr. S. K. Patro;
Door No. 104;
Faculty Quarter;
Gurukul College;
94 Purusavakam High Road;
Chennai 600010
Mobile: [protected]