[Resolved] Motorola Phone A1600 — Motorola Phones Bad Product Worst Support | |
Hi, I bought motorola A1600 Phones shifting my loyalty from nokia, which was around Rs15000 Still under warrenty. after 4 months wihtout any reason the touchscreen started responding. on March 30 I went to their authorized support center at Sai Service Center Hardy's Complex (Hyd) - For 30 days they kept the phone with 2 extentions reasoning parts not available - No Phone Support and Worst Customer handling at customer front desk. - I took the phone back on 12 May i gave it to their Redigton Service Center (Hyd) - Still it has gone two extention - Reason given parts not available - atleast here Phone Support is better i will never ever buy Motorola and recomend any of my friends for the following experiance (1) Parts Available (2) Worst Customer Support (3) No Ownership. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Motorola Mobile — A1600
I had complained to Motorola Mobile Service centre (Reddington), Andheri east on 4th Dec 2009. That time my handset was still under one year warranty. My complain was regarding non charging of the battery and earphones.Service centre promised to get me the earphone replaced, but said the battery was charging ok
When I went to collect the earphones, I again complained about the in consistent charging of the battery, so the servce engineer said that the battery is weak and also needs to be replaced , when i told him about the complain on 4th Dec before the expiry of the warranty, he agreed to get the battery replaced.
Now even after 2 month I have not yet recived the replacement of the battery and I have been told by the service centre that my phone is not under warranty. Motorola Service centre is now refusing to replace battery inspite of having given me a copy of the work order (AE/MO/0902418) dtd 30/12/2009 which staes the battery will be replced under warranty.
Please advice
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Motorola — bad product
the Motorola rival is probably the worst phone ever made.nothing but problems always have to reset it and loose contacts and info
memory full error about every month
now screen is all messed up and keeps turning white
i suggest no one gets the phone