[Resolved] Motorola Snoop S9 — Motorola's absolutely horrendous Customer care !!! | |
I had purchased a Motorola Snoop S9 Bluetooth headset in March, within a month its buttons stopped responding and used to chage music by itself for some unknown reason !... i got it checked by their service center in acme plaza, redington, andheri east ..they admitted the headset was faulty n they wud replace..but told me to go to Onida JVC service center, paper box, andheri e... I got my receipt n was told in 1 week it wud be replaced..its been 2 months and these guys have no clue wheres the damn replacement !!!..every week call them up..same answer ..not yet arrived.. also the motorola guy at the service center is more like a peon than a technician !..and not to forgot rude !!.. no wonder Motorola is making looses in the cell phone side..and to think once it was a mobile industry pioneer !! now videocon is going to buy their cellphone operations in india !! gud going !! Complaint no : [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
These people are complete .First they say it would cost around 10000 bucks to repair the phone and when I refused they told me that they would be able to do it within 1500.And now, my mobile is again not working after just 15 days of the repair.
I guess bluffing is the last thing that i was expecting from these guys.
I guess bluffing is the last thing that i was expecting from these guys.
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+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
Ya its true... I am also using the S9 Bluetooth headset & now its one side speaker is not working.
When I visited Motorola Service center at Bell n Tell Teleservices, Shop No 10, Padamavati Commerical Complex, old dumping road, near Neptune Mall, opp Dr.Babashaeb Ambedkar Play Ground, Mulund west, Agent - Redington FSC, Maharashtra, 400080, India, Tel:[protected], Email: [protected]@yahoo.com.
I am surpirised to his answer that ; This headset can not be repaired & its use & through piece. For any of the problem it can not be repaired you have to through it & purchase a new one.
The height is he suggested to go to any of the road side repair shop & repair it.
I suggest all Mobile users not purchase this headset.
Regards,
ANAY/MUMBAI