[Resolved]  Msrtc — COMPLAINT AGAINST ST BUS DRIVER & CONTROLLER

Address:

Raigad, Maharashtra

Dear Sir,
I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver and Controller of your department.
I & my friend both were stand on old bus stand (Morba Road) Mangaon, at 10pm in the evening.
We came from Pune with whole day traveling and our destination was Sai, The bus came at 10.15 pm on the old bus stand and took the one passenger too, but we were away from the bus at the distance of 10 to 15 meters, as we saw the bus we run to take and shown the hand to the driver to stop the bus, but as conductor gave the ring/bell driver started running and never stopped the bus in spite of our gestures and reaching to near the bus. There was no bus at night up to 12.30 am after this bus.
We want to know, is this the rule after giving the bell/ring bus will not stop on the same place/bus stand and time like train or this driver made this rule.
Bus and Driver details given below:
Date : 03/03/2013
Name of the bus : Mumbai Borli Shriwardhan
Bus Number: 1885
Depot : Shriwardhan
Driver batch Number: 7915
Place of incident : Mangaon, Dist. Raigad, State – M.S.
After this incident we reached to new bus stand controller office to take the information about the complaint procedure against the same. Mr. S.B. Shellar (controller) gave us the details of bus and driver but instead of sympathy he asked us the cross questions like CID (police). Like why do you go to old stand? you had to stay here only, had you shown the hands to driver etc. Instead of arguing with controller we left the office immediately and went to old stand (Morba road).
We want to know your department appointed the controller for helping purpose or harassment, Is he has right to ask this questions to the public/passengers?
Thanks and regards,
Bilal H. Jalgaonkar & Husain A. Chilwan
Address : At Post – Sai, Taluka – Mangaon, Dist. – Raigad, State – M.S.