[Resolved]  MTNL 3G Data Card — NOT STARTING OF DATA CARD

Address:

North Delhi, Delhi

To
MTNL


Not working ever since I bought it


Sir,

On AUG.2012, I paid Rs.1200/- cash at the Sanchar Haat, LODHI ROAD, New Delhi and bought the MTNL 3G Jadoo Data Card (IMEI Number [protected], SL NO.[protected] with SIM No.[protected] and Mobile Number [protected] ). Under the scheme, I was allowed 15 GB usage for one month from the date of its' purchase.

Since the date of purchase and until today, I tried to use this Card to operate internet. But I regret to say, that the card never worked. With great difficulty, I am able to connect to the net but the download never starts.

I tried to seek MTNL help through emails, phone calls to 1503 and 1504, and the technical assistance number [protected]. Each time, my call was disconnected with rapid comments that "who suggested you to buy this product of MTNL, because MTNL is still in the age of developing support for this product".

As the money against purchase of this product is not refundable, will you please help me in resolving this problem of connectivity.

The stick is Teracom make.

MANOJ KUMAR
Delhi 110084.
Mobile: [protected]
Dt. 26..08.2012