MTNL — bill

my bill generated was of amount rs.5121 in the month of december.thus,i would like to bring this to ur notice that eventhough my messaging pack was activated.according to it i was given 100 std n 600 local messages free everyday but still they say that out of the total rs.4578 was because of the std messages.hence,i wud like to have all the details.

Dear Sir/Madam
This complaint is regarding the excess bill of 15000/-
that has been charged for internet usage. I have a 2.5 GB for 500/-
plan for a month. Even if i had over used which did not happen, I should
have got a phone call intimating that my usage limit has been crossed btu nothing.
Only one person was using the internet and there was hardly any download.
I have lodged a complaint multiple times but to no avail. They keep me going
in circles everytime I go to the office. I am extremely harassed by the MTNL services
even though ive been an Mtnl consumer for 11 years. There is no response from their side
and ive reached a dead end. Please tell me if there is a way to deal with this problem

Thank you
Shail Singh
26194370