Submit a Complaint
Broadband
Mahanagar Telephone Nigam [MTNL]

MTNL Broadband — Wrong Billing..

I have got a MTNL phone in my name for internet purpose last month only, i booked an unlimited plan at the time of booking, they agree to give the same, but when i received the bill they have charged me Rs. 46,210, they have given me a limited plan, now i went to their office but didnt get any appropriate response from them, they told me to come again, should i go to my office or keep going to MTNL, its really pathetic..

Really MTNl guys r the worst Guys..


Thanks N Regards,
Rajeev K Barnwal
MTNL No.[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 
1 Comment

Related Mahanagar Telephone Nigam [MTNL] reviews

[Resolved]Mahanagar Telephone Nigam [MTNL] - Not receiving/ Stopped receiving my Telephone Bills on my registered e-mail[Resolved]Mahanagar Telephone Nigam [MTNL] - Not receiving MTNL bills at my registered email for the last 3 months[Resolved]Mahanagar Telephone Nigam [MTNL] - Amount deducted from bank, and Prepaid mobile recharge failed[Resolved]Mahanagar Telephone Nigam [MTNL] - MTNL Landline Complaint not being attended from 7 months1[Resolved]Mahanagar Telephone Nigam [MTNL] - Balanced deduction through various plans which were not subscribed !
View all 2906 Mahanagar Telephone Nigam [MTNL] Reviews

Comments

Dear sir,
My landline no. is 22431788. Myself Rajesh Bhatia. I had applied for MTNL broadband connection on 18.09.2010 but the executive came and collected an amount if Rs.550/- in cash and given me a receipt of Rs.500/- only. On being asked, he replied that he had taken Rs.50/- for modem charges. I had approached Mr. Pandey, SDO, Geeta Colony Exchange and he informed me that due to Commonwealth Games, the modems are not available. Later on, I had purchased my own Modem and given a letter as well as copy of the bill of modem purchased by me. On 24.10.2010 a person from MTNL for installation of modem came and asked me that my computer is faulty. I called the software engineer who reloaded the Windows and again on 26.10.2010 I contacted MTNL Exchange and on the same day your executive visited and installed modem but, in the meantime I had received a bill for Rs.572/- and one more bill for Rs.201/-. I want to ask your goodself when I had not used the internet, why I should pay these bills. My consumer no. is [protected].
Kindly do the needful at the earliest possible convenience.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2906
    Pending
    0
    Resolved
    930
    View all 2906 Mahanagar Telephone Nigam [MTNL] reviews & complaints
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information