[Resolved] MTNL Broadband

[Resolved] MTNL Broadband — Plan change

G Gautam Khanna from Delhi, Delhi

I had changed my plan from the existing 256 kbps unlimited to the 512 kbps unlimited. However the change has still not taken effect while your customer care people say it has been done and they do not have any idea what to do about this. I would like to inform you in advance i will not be paying for something i dont recieve. And if still nothing happens within the next 24 hours i would get some other service provider for the phone and internet. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
5 Comments	Share
Submit Close

Related Mahanagar Telephone Nigam [MTNL] reviews

View all 2906 Mahanagar Telephone Nigam [MTNL] Reviews

Comments

Naim Beg

from Delhi, Delhi

I had changed my plan from the existing 256 kbps unlimited to the min 512 kbps plan of 649 Rs P.M, but still after 5 days with new plan and lodging a complaint with no.40900110, i am getting the speed of previous plan, while the customer care people say it has been done by there side. I am fade up with the irresponsible and inactive attitude of MTNL Delhi. I must say, they take there jobs as for granted.

Kalicharan

from New Delhi, Delhi

Dear Sir
I am ur consumer in mtnl this my phone No 25819520, My Plan no 250, and A/c No- [protected],

Please i am requiested Change My plan and required IP No Immedatly ..,

Thank's

HARSH

from Delhi, Delhi

Mtnl have the same problem with every plan changer

Even i Have changed my plan 15 days back but it has not been updated yet

shradha bharti

from New Delhi, Delhi

i want to change my plan to tri combo plan unlimited which charges 599rs per month with additional 100 calls free to the plan with 400 mb download and 100 calls free which charges 250 rs per month please change my plan as soon as possible.

TARUN CHOPRA

from New Delhi, Delhi

MTNL Broadband — change of plan

I requested for a change of my braodband plan and the executive at 1500 said that my plan will be changed from 1 september ... but now neither they changed my plan and are saying that they don not have any request for any change in plan...Moreover the supervisor for 1500 picked up my call, listened my problm and hung up the phone, after which she started not pickin up my call.. Its seems the supervisor takes money for sleeping in the office..