[Resolved]  MTNL Broadband Internet — very low speed and disconnect frequently

MTNL — internet is very low

i have mtnl unlimited broadband plan and my broadband speed should be 256 kbps.but my connection speed is very low between 15kbps to 20 kbps. Can anyone help me or give me a senior MTNL concern person who can do something in it mtnl normal cusotmer care is useless they dont pick up phone.
please contact me at 26122102

MTNL Broadband — disconnect frequently & low speed

dear sir
last week my broad band connection has repaired but after repair i'm suffering from its low speed & frequently disconnection so plz try to rectify it on urgent basis

I have got Broadband-Combo Rs.599 plan. Since the past two months the speed has fallen to 26 kbps which is very low compared to the earlier one about 90 kbps. Plz look into the matter soon or indicate which authoorities shd be approached

ddddddd

yes thatz true coz..i getta face the same prob. i compliant many a times but dude the same response..."the net is fine"

MTNL — very low speed

very low speed , net is surfing like bulluck cart complainted many time but no response of complaints

MTNL — very very low surfing speed

net is not working , speed is very low till from 15th of October . i have a plan of 256kbps but it speed is low

I have broadband internet connection of Rs 716 plan but it is not working properly its speed is very low, it takes much more time to open a site. Please look into the matter soon. My phone no. is 25953542 and my comsumer account no.[protected].

with regards
Rajiv. Kataria

i am vimal ihave 599 rs plan which is 256kbps speed but i receives 20kbps speed in my computer please solve this problem fastly my landline no is[protected]

MTNL — Low speed and Frequent disconnection.

Four months ago I bought MTNL Triband connection of 512KB/sc . I used to get 250 kb/sc speed but now a days I'am getting only 50 to 60 kb/sc. The connection and services are absolutely pathetic.Every time I try to complain the operators just give me the complaint numbers and they don't help.Please do something to sort out my problem.

kindly give details of no. [protected]

MTNL Broadband — Poor internet speed

I have taken connection of MTNL Rs 599 internet plan whose download speed is upto 512 kbps.
I am getting only between 30 - 50 kbps speed.
I am trying to get my problem solved with them from past 2 days but I am getting different replies from different executive of MTNL when I am calling on 1504.
One person gives me a docket number but when I call again then other person says that we dont give docket number on this number (1504).
One person told me to change the IP but that too didn't solved my problem.
Today one person told me to call on 24361221 because they check speed related problem and that too I should call them between 10 a.m. - 5 p. m. during which I go for my work.
If I have to call on this particular number then I should have been informed on the first call itself but they are having very poor customer service.
I was told that you can complaint on 198 but recorded message tells me to enter my not working telephone number but my phone is working and I have a problem with my internet
You can see in attach file what download speed I am getting.

MTNL Broadband — Very slow speed of internet

I complain at 1504 for slow internet speed but they didn't do anything ,they said that it was not in their hand matter of speed is in the hand o[censored]pper level officers and i suffer for slow internet speed for a month.
Can anyone give me a idea what i do right now?