MTNL - Broadband — Not working

Address:

Raigad, Maharashtra

I am very much frustrated on MTNL broad band connection, which leads me to write this letter. Every Day the connection fails and use to put a complaint by phone . You can see my fault booking history in 198 system. Even before attending the problem, the complaint use to delete from your history. For past one week the broad band connection is not working. My wife is working from home by using this connection. She had gone to MTNL ofiice in new panvel and met an officer there. Nobody is taking any initiative to attend and solve the problem till now Please do a favor or advise me how to tackle the such type of situation arises and solve it in an easiest manner.

My complaint numbers and respective dates.7681-01/04/2011; 2580-06/04/2011; 7350-13/04/2011; 8303-19/04/2011; 8711-26/04/2011

My Phone number[protected]Navi Mumbai)