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Mahanagar Telephone Nigam [MTNL]

[Resolved]  MTNL Broadband — Low speed since 10 days

Address:Mumbai City, Maharashtra

I have not been getting the broadband speed as per my plan since last 10 days. According to my plan I should be getting speed near to 2mps ( at least near to it) but i am getting in range of 300 -500 kbps only.

My telphone number is 26609430 and fall under juhu telephone exchange .
Hina Shukla
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Dec 21, 2018
Complaint marked as Resolved 
They changed the splitter which was faulty
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Comments

My official complaint no 4017 ( Lodged on saturday)has been closed without even confirming whether the problem got solved or not.
When I took speed test today again the results are same.
I feel the higher authorities of MTNL should look into the matter and get my problem solved otherwise i will have no option but to surrender the connection.

Hina Shukla

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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